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Katie Fox

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Fashion Blogger
Melisa Edwards

Melisa Edwards

Food Critic
Richard Roe

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UX Designer
Janie Doe

Janie Doe

UI Designer

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Lifetime Warranty

Transuton Networks provides a non-transferable serviceable lifetime warranty to the purchaser of Transuton Networks hardware product purchased from an authorized Transuton Networks reseller.

Transuton Networks warrants to the original end customer of its products specified below that its products are free from defects in material and workmanship affecting form, fit, and function. All such products sold will work in the application specified at the time of purchase and will meet the datasheet specifications as found on Transuton Networks’s Web site or otherwise provided by Transuton Networks. Any claim alleging that any product fails to conform to the foregoing may be made only by the customer who purchased such product and only while such customer owns such product and while the product remains within the serviceable lifetime period.

Transuton Networks, at its option, will repair, replace, or provide a credit or refund of either the original purchase price or fair market value, whichever is lower, of any product that is determined by Transuton Networks to be defective. Some systems that use Transuton Networks products may be allowed to operate outside of the system manufacturer’s published settings and Transuton Networks does not cover failure in these circumstances. Transuton Networks reserves the right to substitute functionally equivalent new or serviceable used parts.

This warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alteration, problems with electrical power, usage not in accordance with product instructions, acts of nature, or improper installation or improper operation or repairs made by anyone other than Transuton Networks or an Transuton Networks authorized third-party service provider.

Except as listed below, all Transuton parts including Transceivers designed to reach less than 80 kilometers will carry a 10 year serviceable lifetime from the date of purchase from an Transuton authorized distributor. With respect to all Transceivers that are designed to reach 80 kilometers or further, or for any custom made Transuton part, the serviceable lifetime is 3 years. Batteries have a warranty of 1 year.

With respect to non-Transuton Networks-branded products, any warranty is provided by the original manufacturer and not by Transuton Networks. These products may only be returned in accordance with the return policy in effect for the original manufacturer. The warranties and technical support may vary from product to product.

This constitutes Transuton Networks’s entire liability which will never exceed the price paid.

Warranty Period

Limited Lifetime

  • DACs and AOCs
  • Fiber Adapters
  • Patch Cables
  • PCI Cards
  • Transceivers

3-year

  • Media Converters
  • Storage, Serial and Stacking Cables

1-year

  • Power Adapters and Cables

Contact Us


TRANSUTON NETWORK
4F,BD3,Huahan Technology Industrial Park, Pingshan St,
Pingshan,Shenzhen,China 518118
+86-755-89660529
info@transuton.com (7*24*365)
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